Customer Service
Contact Us
Need help with your Floris van Bommel order, delivery, return, exchange, product details, or account? Send us a message and our customer support team will help point you in the right direction.
Email Floris van Bommel customer support at [email protected]. We usually respond within 24–48 hours.
Email us
For the fastest help, please email us with a clear subject line and a short explanation of what you need. Whether your question is about an order, shipping update, return, exchange, product fit, or account access, we are happy to review your message.
Customer service hours are Monday–Friday, 9:00 AM–6:00 PM. Messages sent outside these hours will be reviewed during the next customer service window.
What to include
A few helpful details can make your message easier to review and answer.
- Your full name and the email address used at checkout.
- Your order number, if your question is about a purchase.
- The product name, style, size, or color, if your question is about an item.
- A clear description of the issue or question.
- Photos, if they help explain a product, sizing, delivery, or condition concern.
How we can help
Floris van Bommel customer support can help with common store questions before or after you place an order.
Order support
Contact us if you have a question about an order you placed, an order confirmation, item details, or information you entered at checkout.
Shipping support
Reach out if you need help understanding a shipping update, delivery question, package status, or delivery-related issue.
Return or exchange help
Email us with your order number and item details if you need assistance with a return or exchange question.
Product questions
Ask us about sizing, product details, fit guidance, materials, colors, or choosing between Floris van Bommel styles.
Account help
Let us know if you need help with account access, saved information, or questions connected to your customer profile.
Other questions
Not sure where your question fits? Send it anyway, and we will review your message as soon as we can.
Contact form
Use the contact form on this page if you prefer to send your message directly through the site. Please include the same helpful details you would include in an email, especially your order number if your question is order-related.
If the form is unavailable, email us directly at [email protected].
Your information
Please only share information that is needed to answer your question. We use the details you provide to review your request and respond to your customer service inquiry.
For your privacy, avoid sending full payment card numbers, passwords, or other sensitive account credentials by email or contact form.
We are here to help
Thank you for contacting Floris van Bommel. Send us your question, include the details that matter, and our support team will get back to you within 24–48 hours.
Email Customer Support
